(1) These General Sales Terms and Conditions (hereinafter referred to as "T&C") apply to all contracts concluded through our online shop between us, The Bathroom Cosmetic Boutique GmbH, represented by Ms. Elena Gerold, Boxhagener St. 62, 10245 Berlin, and you as our customer.
(2) All agreements between you and us in connection with the purchase contract are based on these sales conditions, our written order confirmation, and our acceptance declaration.
(3) The version of the T&C valid at the time of the contract's conclusion is binding.
(4) We do not accept any differing conditions from the customer. This also applies if we do not explicitly object to their inclusion.
(5) These General Terms and Conditions apply to companies under § 14 of the German Civil Code (BGB) and consumers under § 13 of the German Civil Code.
(1) The presentation and promotion of items in our online shop do not constitute a binding offer to conclude a purchase contract.
(2) By placing an order through the online shop by clicking the "order with obligation to pay" button, you submit a legally binding order. You are bound by the order for a period of two (2) weeks after placing the order; your right to revoke the order, if applicable, remains unaffected.
(3) We will promptly confirm the receipt of your order through our online shop via email. Such an email does not constitute a binding acceptance of the order unless it simultaneously includes the acceptance declaration alongside the confirmation of receipt.
(4) A contract is only established when we accept your order through an acceptance declaration or by delivering the ordered items.
(5) Orders for deliveries to foreign countries will only be considered above a minimum order value. You can find the minimum order value in the price information provided on our online shop.
(6) If the delivery of the goods you ordered is not possible, for example, because the corresponding item is not in stock, we will refrain from providing an acceptance declaration. In this case, no contract is established. We will promptly inform you and refund any payments received.
(7) Please note that we do not sell products to minors. Products for children can only be purchased by adults. By placing your order, you simultaneously confirm that you are of legal age. Minors who still place orders have no liability for our products.
(1) We are entitled to make partial deliveries, provided this is reasonable for you.
(2) The delivery period is approximately 7 working days, unless otherwise agreed. It commences, subject to the provision in paragraph 3, with the conclusion of the contract.
(3) In the case of orders from customers residing or having their business address abroad, or when there are reasonable indications of a risk of non-payment, we reserve the right to deliver only after receiving the purchase price plus shipping costs (prepayment reservation). If we exercise the prepayment reservation, we will notify you promptly. In this case, the delivery period starts upon payment of the purchase price and shipping costs.
(4) The delivery is made to the delivery address provided by you. If delivery is not possible due to lack of space or your absence, you will be responsible for the costs of the unsuccessful delivery. The shipping costs within Germany amount to EUR 5.95, unless otherwise stated.
(1) All price information on our online shop is stated as gross prices, including the statutory value-added tax, plus any applicable shipping costs unless stated otherwise.
(2) The shipping costs are indicated in our price information on our online shop.
(3) If we fulfill your order through partial deliveries, you will only incur shipping costs for the first partial delivery. If partial deliveries are made at your request, we will charge shipping costs for each partial delivery.
(1) The purchase price and shipping costs must be settled within a maximum of 2 weeks after receiving our invoice.
(2) You can make payments conveniently via credit card (Master/Visa/American Express), PayPal, or advance payment. In case of payment delay, statutory default regulations apply.
(3) You are not entitled to set off against our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to set off against our claims if you assert claims for defects or counterclaims from the same purchase contract.
(4) As a buyer, you may only exercise a retention right if your counterclaim arises from the same purchase contract.
The delivered goods remain our property until the full purchase price has been paid.
(1) We are liable for defects in delivered items in accordance with the applicable statutory provisions, especially §§ 434 et seq. of the German Civil Code (BGB). The statute of limitations for statutory warranty claims is two years and starts upon delivery of the goods.
(2) Any warranties provided by us for specific items or warranties granted by the manufacturers of specific items supplement the claims for defects under paragraph 1. The details of the scope of such warranties can be found in the warranty conditions provided with the items, if applicable.
(1) We are liable to you in all cases of contractual and non-contractual liability for intent and gross negligence in accordance with statutory provisions for damages or reimbursement of futile expenses.
(2) In all other cases, our liability is limited to damages for breach of a material contractual obligation (so-called cardinal obligation) which enables the proper performance of the contract and on whose fulfillment the customer regularly relies. Our liability is limited to the foreseeable and typical damage in such cases, except as otherwise provided in paragraph 3.
(3) Our liability for damages resulting from injury to life, body, or health and under the Product Liability Act remains unaffected by the above limitations and exclusions of liability.
We hold copyrights to all images, videos, and texts published on our online shop. Use of the images, videos, and texts is not permitted without our express consent.
(1) Occasionally, we send out discount codes as part of promotions, for example, via email, exclusively for you, our valued customers. Each discount code is unique, restricted to you, and non-transferable. Refunding or cashing in a code is not possible. The validity period of discount codes, if applicable, is communicated during the promotion; extension is excluded.
(2) If a discount code has expired or is otherwise invalid, replacement codes will not be issued. You can redeem only one discount code per order.
(3) When applying a discount code to orders with multiple items, the discount is applied to the respective individual product price. In the case of returns, only the discounted purchase price is refunded. There is no entitlement to a refund of the discount.
(4) We reserve the right to exclude products and product categories from discount and promotional actions.
(1) The customer expressly consents to the electronic processing of their personal data in accordance with the following provisions. Customer data is treated with the utmost confidentiality. The provided customer data is used solely for the proper execution of the service. Data is not shared with third parties.
(2) Separate data protection regulations apply, which can be found on our website at the following link:
https://thebathroom-boutique.de/en/privacy-policy/
(1) If the customer is a consumer, we refer to the separate cancellation policy, which can be found at service@thebathroom-boutique.de.
(2) If the customer is a business, the right of revocation is excluded.
(3) In the event of a revocation, you are responsible for the return shipping costs.
(1) We inform you of online dispute resolution in accordance with Article 14(1) of the ODR Regulation: The European Commission provides an online dispute resolution platform (ODR) which you can find at https://ec.europa.eu/consumers/odr. This platform allows for out-of-court settlement of consumer disputes arising from online contracts.
(2) We are neither willing nor obligated to participate in a dispute resolution procedure before a consumer arbitration board.
(1) German law applies to the exclusion of the UN Sales Convention. If you placed your order as a consumer and, at the time of your order, your usual place of residence is in another country, mandatory legal provisions of that country are unaffected by the choice of law in the first sentence.
(2) The place of jurisdiction is our registered office for all disputes arising from the contractual relationship, provided you are a merchant. Otherwise, statutory regulations apply.
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